Return Policy

     

     

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

     

    If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at shop@jvkclothing.com.

     

    Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

     

    We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at shop@jvkclothing.com and ship your item to: 66 Osu Badu Link, Dzorwulu Accra  GH .

     

    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

     

    To return your product, you should mail to: 66 Osu Badu Link, Dzorwulu Accra  GH. You will be responsible for shipping costs in returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Depending on where you live, delivery time for replaced items will vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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